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Q.How do i get a job working for HSN at home?Related Search:
Small Business
 I know someone who works at home as a customer service agent for Home Shopping Network. I am very interested in this job. I have looked on the web site and there is no way to contact them accept to e-mail a Customer service rep (which I did) or to call to place an order. Does anyone have any idea how to get a job working for HSN at home as a CSR? Thanks!
A.[Link]  Start there, and under "Join Us" click on the Open Positions Search Engine to open a small browser window. The phone rep job is on the second page of listings, posted 28 May. Good luck!
  

Q.Similar websites to QVC and HSN that let you pay in monthly payments when using your credit card?Related Search:
Other - Internet
 I don't want a site that requires you to give your social and do a credit check because I don't give out too much information online. I do shop on QVC and HSN because they don't do credit checks and they just charge you monthly to your credit card. However, neither of those sites have the item I'm looking for so does anyone know a similar site? Thanks so much in advance.
A.Try out these: [Link]  [Link]  [Link]  Or check out the full list at: [Link] 
  

Q.Anyone know where to find the self supporting plastic storage containers they used to have on qvc or hsn?Related Search:
Other - Home & Garden
 I saw some plastic storage containers that you could stack together and they would slide together so you could pull one out and the rest remained in place. They were just clear plastic in a variety of sizes. I can't remember if I saw them on HSN or QVC but I checked both websites and can't find them.
A.These are the ones I use: [Link]  These are good: [Link]  Good Luck!
  

Q.How do people on HSN talk for so long about a product?Related Search:
Theater & Acting
 In my theater class, we were told to watch HSN tonight and look at what techniques they use to keep talking about a product for so long. I think we are going to do an exercise tomorrow where we will have to talk for a certain amount of time about something. What techniques do they use to keep going?
A.actually I was trained in sales and marketing I went through a 3 month course on sales speech and it sounds crazy but it works you could be talking about a fake gold ring with a glass diamond but if you talk it up in a tone that is just slightly above the watchers head you can tell people what to buy..... now it doesn't work on every one usually within the first 60 seconds you can tell if the person is listening above or on the same level as you are but any one on that lower level or below in thought process will buy...... I can sell any were from 10-60 products in a 35 minute period if given the traffic using the same tactics they use only they have a much broader sales traffic because of the tv show they have to you and me we see right through but remember there are millions of people who are not on the same thought process as we are depending on what you are trying to sell say it is a pen for example what are the selling points of this pen ? organic ink bought with fair trade agreement for third world nations " fair trade agreement means the corporation purchases that ink at regular retail price not the third world country lower prices it helps pay the farmers and factory workers fair wadges so they can support there family" "organic it was processed not using any harmful chemicals to the environment" "Hand made craftsmanship" "this pen was made by hand in Italy with the finest artisan craftsmanship known to man " personalized emblem "optional" "this pen has options you can have your own personalized touch too the pen it would look amazing on your desk or some thing to bring with you to add a touch to your decor" 10 different colors to choose from "pick the one that will work for tonight or for your next party it will add a touch of spice to your next dinner party outfit" 80 year old company "they are a seasoned company with years of experience actually almost a century in there craft so you know it will last you for years to come" the warranty "no guarantee a promise that it will work for you the way you want it too and if not we offer a 100% money back guarantee" Pick a topic and think about it anything out there you just have to look at the whole product every thing has at least 20 different options to talk about all the way down the wood grain on your desk your typing on.... just remember talk it up not down and use words that stand out to the watcher Like astonishing cubic zirconium that will add flare to your outfit even though it is just polished glass and silver nothing special and make sure you show confidence in what your saying always look directly into the customers eyes it shows that you mean what you say, when they don't feel they have a personal contact the customers closes the deal and changes the channel and people will not buy some thing from some one they feel doesn't have confidence in what they are saying, so always show confidence never have your hands in your pocket or behind you always keep them moving to show and signal what your selling it is all in how the hands move learn to talk with them as a extension of expression on what your saying it makes customers feel more personal to you and opens up for further interaction and the longer you talk and keep them going the better chance they are going to buy from you
  

Q.Has anyone used Intelliwhite the teeth whitening system sold on HSN ? Does it work ?Related Search:
Makeup
 I saw this Intelli white on HSN and I am thinking about buying it but for 80 bucks I want to know what I am getting into first . Has anyone used this product ? If so how well does it work ? Would I just be better off getting the painful Zoom bleach job at the Dentist ?? Also you can google this kit , they sell if off HSN too . The women who created it is supposedly some dentist etc to the stars .
A.There are many bleaches but I've never heard of that one. I do like some of the HSN lines,but not aware of that one,so sorry, no. Go to the website & click on it, look at "reviews" under the products picture. That's a good way to see, because it's probably a newer product,cause I do try to keep up with HSN's things. (They have another one also.) AND look at ebay- you'd be so shocked at the whitening kits on there that are like dentist use even.
  

Q.How do you buy wholesale lots or pallets of items to resale,like from qvc hsn or different sdepartment stores?Related Search:
Small Business
 There are so many people on ebay that sale many items from qvc,hsn and other stores.Some how they get them in bulk.Like designer purses,jeans,tops,and bedding.How do they get these items?
A.Sometimes, they get them in bulk because they are replicas, and they have access to the distributor of these items. In most states, as long as you have a resale license, you can buy anything associated with your business through a wholesaler (I used to work for a jewelery distributor, and we sold bulk items to different retail stores.) Other people just spot good deals and take advantage of this. I have a friend who purchased a ton of authentic designer handbags from Lord & Taylor when they sold out here in St. Louis. She was able to buy them on sale because she bought so many, but then was able to sell them for full price on Ebay.
  

Q.Is an Hsn Esteban Guitar a Classical guitar with a wide neck or a regular acoustical guitar? Thanks?Related Search:
Performing Arts
 Thanks for any help!
A.The Estaban guitars come out as both Classical and Acoustin/Electric... but they are real junk in whatever for you buy them. I have yet to talk to anyone who could keep one in tune. You are not going to buy a $100 guitar from HSN and expect it to sound like a $3000 Martin. Real guitars don't make a big thing of having automobile finishes or inlaied sunbursts... Estaban Guitars are aimed at people who CAN not play guitars and never will play guitar... so they buy a different model everytime Estaban offers one on HSN. I wish Estaban would offer a REAL guitar... something in the $1000 range... the REAL $1000 range and not what he calls a $1000 guitar. He is an excellent musician and could offer something really unique for people who wanted a real guitar and were willing to pay for it.
  
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 Encyclopedia Opens New Window.

HSN
HSN logo.svg
Home Shopping Network logo
Launched 1982
Owned by HSN, Inc.
Picture format 480p (SDTV)
1080i (HDTV)
Headquarters St. Petersburg, Florida, USA
Formerly called Home Shopping Club
Home Shopping Network
Website HSN.com
Availability
Terrestrial
Available in some markets Check Local Listings for channels
Satellite
DirecTV Channel 240
Channel 222
Cable
Available on most cable systems Check Local Listings for channels
"HSN" redirects here. For "hereditary sensory neuropathy", see Hereditary sensory and autonomic neuropathy.

Home Shopping Network or HSN is a 24-hour basic cable shopping network that can be seen on cable, satellite, and some terrestrial channels in the United States. The company also operates HSN.com, an e-commerce operation.

The channel is owned by HSN, Inc. (NASDAQ: HSNI).

Contents

[edit] History

Launched by Lowell 'Bud' Paxson and Roy Speer in 1982 as the Home Shopping Club, a local cable channel seen on Vision Cable and Group W Cable in Pinellas County, Florida, and expanded into the first national shopping network three years later on July 1, 1985, HSN (its initials forming its alternate name) pioneered the concept of the viewer shopping for items in the comfort of their own home.

HSN has its roots from a radio station managed by Paxson which in 1977, due to an advertiser's liquidity problem, the company was paid in can openers. Left with having to raise the funds, on-air personality Bob Circosta went on the radio and sold the can openers for $9.95 each. Lo and behold, the can openers sold out and an industry was born. Bob Circosta later became the new network's first ever home shopping host and would eventually sell 75,000 different products in over 20,000 hours of live, on-air television.

In 1986, HSN began a second network that broadcast over the air on a number of TV stations it had acquired under the name Silver King Broadcasting. In 1999, the stations were sold to IAC founder Barry Diller and changed its name to USA Broadcasting, with a few of them ending HSN programming outside of overnight hours and taking on a local programming format equivalent to Toronto's Citytv. In 2001, they were sold again, this time to Univision, and all HSN programs ceased on those channels; however, HSN continues to air on low-power stations. Ventana Television (ventana meaning window in Spanish) has the same street address as HSN, and is the holding company for its broadcast licenses.[1]

In 1999, the company launched HSN.com, which as of 2009 is one of the top 10 most trafficked e-commerce sites.[2] In 2008, HSN also started MySpace and Facebook pages.[3] In an attempt to engage with younger consumers in 2009, HSN produced a 14-episode online video series, Faces of Beautiful You, which follows three young women who find solutions to many of life's problems through HSN's beauty products. The campaign included a Facebook widget, character blogs, and profiles for the three main characters on Twitter, MySpace, and Facebook.[4]

[edit] HSN HD

In August 2009 HSN launched their HDTV channel broadcasting in 1080i. At launch it was carried by TimeWarner and Verizon FiOS.[5] Since the launch it has been added by Comcast and AT&T U-verse.

[edit] Hosts

Present home shopping hosts on HSN include:

Guest Product Experts

[edit] Previous Hosts

Kara Connor, Todd Newton, Candace Kumai, and Christian Anderson joined HSN as the new hosts in 2008 and left by 2009. Candace Kumai was removed from HSN's website schedule and host bio page in July 2008.

Past home shopping hosts on HSN and America's Store include:

[edit] Models

(This is only a partial list)

[edit] Product Categories

  • Jewelry
  • Fashion
  • Beauty
  • Health & Fitness
  • For Home Decoration
  • Kitchen & Dining
  • Electronics
  • Crafts & Sewing
  • Toys
  • NFL items
  • Collectibles
  • Personalized gifts
  • Outdoors

[edit] Voice-over talent

  • Greg Davis (similar voice to host Bill Green)
  • Shannon Sebastian (similar voice to host Shivan Sarna)

[edit] Current background music

[edit] Regular music

  • "Love Cruise", commercial break cue
  • "Fitness Jive", Dr. Rey's Shaping Solutions theme
  • "Sparkle Dance", Today's Special cue
  • "China's Surprise", Wei East theme
  • "Rain Dance", fashion theme
  • "Swish", commercial outro cue (also used for Clairol's Nice and Easy with ColorBlend Technology commercial)
  • "Get Wild", Electronic Connection theme
  • "A Kiss Hello", V by Eva theme
  • "Rock the World", Diane Gilman theme
  • "Gizmos", As Seen on TV theme
  • "Give It All You Got", Carolyn Strauss Collection theme
  • "Football Rock", Football Fan Shop theme
  • "Afterglow", Showstopper cue
  • "Disco Fever", HSN card commercial music
  • "Roses Are Red", Nate Berkus theme
  • "Get Serious", Serious Skin Care theme
  • "Adrienne's Theme", Signature Club A, Real Collectibles, and Couture Jewelry theme

[edit] Halloween music

  • "Scary Good"

[edit] Christmas music

[edit] Operations

HSN runs 24 hours a day, although programming hours vary between each region, based upon the local TV provider.

[edit] United States

HSN's U.S. operations are based in St. Petersburg, Florida, which houses its corporate headquarters, studio and broadcasting facilities. Additional call center facilities are located in Roanoke, Virginia. Distribution centers are situated in Roanoke, Piney Flats, Tennessee, and Fontana, California in order to ensure the fastest possible delivery of items.

HSN also operates four retail outlet stores in Orlando, Brandon, Bardmoor, and St. Petersburg (Emplorium). HSN broadcasts 24 hours a day, 364 days a year. On Christmas, a mix of special programming airs from Christmas Eve afternoon until midnight on December 25. For the first twelve years, a looping Yule log was aired from Noon Christmas Eve to Midnight December 26th. Several years the show allows members of the staff to go on camera with their families to say hello to relatives back home.

In 1997, HSN formally launched its second nationwide electronic retail venture, a 24 hour network under the America's Store name (it had operated similar concepts of more limited scale since 1988). This station took advantage of HSN's already extensive network of low-power transmitters located in many major metropolitan markets throughout the United States. Eventually, the network was also picked up by some cable and satellite providers. While America's Store closely mirrored HSN's programming strategy and schedule format, it functioned primarily as an outlet for distressed and discontinued HSN merchandise in various categories. Occasionally however, new merchandise would be showcased concurrently on both channels at varying schedules. Like its sister network, America's Store also had a full service internet website that shared most of its functionality with the HSN parent site. In April, 2007, America's Store ceased operating permanently. Most of the America's Store hosts (some of which were already splitting hosting duties between networks) were absorbed into the HSN programming schedule.

In 1998, Home Shopping Network launched its Spanish version Home Shopping en Español on Univision's cable network Galavision. In 2000, the Spanish version re-branded itself as HSE and tapped into low-power stations in the US and Puerto Rico. It also ceased to broadcast through Galavision. In June 2002, HSE ceased to operate.

[edit] UK

HSN had a UK sister network called HSE, which has ceased trading. On the 18 April 2005, the falling price auction channel iBuy, was created by the ex-senior management figure of Auction World.tv, Andy Sheldon.

The iBuy shopping channel closed in May 2007, when 85 jobs were lost.[6] The reasons for the channel's closure were cited to be connected to financial difficulties at the channel, due to their failure to successfully break into a market already dominated by shopping channels such as QVC, sit-up Ltd, Ideal World and Gems TV. It was suggested that there were a growing number of customer complaints over products, and controversy over the channel allegedly selling fake products, in particular Tiffany jewellery.

On 18 March 2007, iBuy Senior Presenter Adam Freeman, revealed while on air, that it was to be his final shift. It was also revealed, that unlike many of the other staff at iBuy, he wasn't to be out of a job. As like the previous iBuy Head of Broadcasting, Andy Sheldon, Freeman will in fact be moving over to HSN for employment in the USA.

On 27 March 2007, it was officially announced on the iBuy website[7] that the channel has now ceased live broadcasting. In its slots, iBuy will be offering a variety of programming over the coming weeks, which include pre-recorded iBuy Unique, and Rye by Post Collectibles.

[edit] Germany

HSN has a sister network in Europe called HSE24.

[edit] Japan

HSN's sister network in Japan is known as The Shop Channel.

[edit] Canada

The Shopping Channel was launched in 1987 as Canadian Home Shopping Network (CHSN), HSN's sister network in Canada. In 1999, the station was sold to Rogers Communications and is no longer affiliated with HSN.

[edit] Philippines

Home Shopping Network is currently aired via Shop TV (A Solar Entertainment Corporation Shopping TV channel).

[edit] Italy

Home Shopping Europe was launched in Italy in 2001 as "Home Shopping Europe", replacing "H.O.T. Italia" (when this acronym intended the television channel Home Order Television). In 2003 the frequencies of HSE were sold to Mediaset and the channel was renamed Mediashopping. [8]

[edit] Technology

[edit] Call Center

HSN National started life with a standard rotary phone system that concentrated calls to the front of the queue. This corresponded to the front row of order takers in the HSN Studio at the Levitz Center (so named as the location was a former Levitz furniture store) in Clearwater. After several months, this system was no longer adequate and HSN entered a phase where a phone system from GTE was used. HSN claimed that the systems' inability to handle the high call volumes resulted in a loss of business. HSN sued GTE for $1.5 Billion. In a counter-libel suit, GTE claimed that HSN had slandered the company. GTE won a $100 Million judgment. Both parties settled out of court.[9] In the interim, HSN found another telephone vendor to handle its call volume. The Rockwell corporation's Galaxy line of switches was used for the current call center (as well as the new locations in St. Petersburg).

[edit] Interactive Voice Response

HSN was an early adopter of an Interactive Voice Response (IVR) system for order entry. This system allowed customers to place orders through the IVR rather than an agent. The original IVR was a product supplied by Precision Software, Incorporated (PSi) of St. Paul, Minnesota. The product made use of an Intel PC chassis and Dialogic boards for call termination. As the system also needed to communicate with the Burroughs mainframe, it used a serial connection to communicate with the online application. While PSi had off-the-shelf components, it required a great deal of customization to create scripts and interface with the order entry system. Interestingly enough, PSi ran up a high amount of hours and this causes HSN to actually purchase PSi rather than pay their bill. Once released, the system was branded TOOTIE (after the infamous horn that show hosts used to help excite the audience).

As the size of HSN's call center kept increasing, it decided to create a new IVR platform that could handle more load. As nothing available on the open market could handle the volume HSN required, the PSi subsidiary started work on a customer platform called the TSP. This platform was installed in HSN's new facility and could handle a large number of T1 lines (each T1 is 24 separate callers). This system originally communicated through a Stratus computer (acting as a poll/select terminal gateway) to the mainframe, but this was later changed to a direct TCP/IP connection. This system was dubbed Tootie II internally.

[edit] Computer Systems

The original computer system used for the local Home Shopping Channel was an IBM System/36. Once HSN decided to go national, a new mainframe called the "A Series" from Burroughs (now Unisys) was used. This new system, named the A3, went live on July 1, 1985 and by April 1986, HSN was on an A15j (the largest commercial business processor available at the time). The main order entry system was written in a 4GL code generator called the Logic and Information Network Compiler (LINC)—since renamed Agile Business Suite by Unisys. Some controversy existed around the role of the original IBM code's use in the development of the new system. As Pioneer Data Systems provided the software for the HSN local (IBM) operation, the code was licensed to run the national (Burroughs) version. The problem is these systems were not compatible. An IRS court ruled that the code was inspirational to the new system and thus the license agreement was valid for taxation purposes.

[edit] Competitors

[edit] References

  1. ^ Company Information at HSN.com
  2. ^ HSN company information
  3. ^ HSN company timeline
  4. ^ Faces of Beautiful You homepage
  5. ^ HSN HD Now Available
  6. ^ Business: Talk of the bay: Insurer says it is lining up money partners
  7. ^ http://www.ibuy.tv/ibuyinfo/viewpage.aspx?PageID=1
  8. ^ Storia della TV (in Italian)
  9. ^ GTE Settles Dispute With Home Shopping - The New York Times

[edit] Sources

[edit] See also

[edit] External links

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